Due to the unique and exclusive nature of the items showcased on the G3C platform, we are unable to allow returns. Hence, we request to you to be completely sure of your purchase decision before buying an item on G3C.
Cancellations can only be before the time the item has been shipped.
In the unlikely event that an item is delivered in damaged condition, we will enter a dialogue with you to ensure a fair resolution. This may include repair, exchange or in some cases, return of the product.
Refunds can only be possible if your order cancelled before the item has been shipped. In this, we will refund your money within 14-15 working days.